Quality Assurance Analyst Jobs in Toronto | TVO Media Education Group Hiring QA Analyst | Salary Range: $59,436.53

👥 Company Name: TVO Media Education Group (TVO)

✨ Job Position: Quality Assurance Analyst (12-Month Contract | Union Role)

🗓️ Experience Required: 5+ Years (Senior QA Level)

💡 Location: Toronto, Ontario – Yonge & Eglinton (On-Site)

💼 Employment Type: Full-Time Contract | Union Position

💰 Salary Range: $59,436.53 – $65,326.64 CAD (Annual)

(Competitive union-aligned compensation based on QA expertise, domain exposure, certifications, and testing depth.)

📅 Contract Duration: 12 Months

📅 Vacancy Reason: Existing Vacancy

🔍 Job Overview – Quality Assurance Analyst at TVO

TVO Media Education Group (TVO) is hiring an experienced Quality Assurance Analyst to support its Digital & Innovation division. This role is ideal for QA professionals who thrive in mission-driven, large-scale digital learning environments and want to make a real societal impact through high-quality educational platforms.

You will be responsible for end-to-end quality assurance across digital learning products, ensuring software reliability, accessibility, usability, and compliance throughout the full Software Development Life Cycle (SDLC).

This is a high-impact QA role within a public-sector, unionized environment offering strong stability, learning opportunities, and long-term career value.

🔧 Essential Skillset & Responsibilities

💫 End-to-End Quality Assurance Ownership

Review software and business requirements with cross-functional teams

Apply established QA standards, methodologies, and best practices

Execute manual, automated, sanity, regression, UAT, and end-to-end testing

Determine what to test, when to test, and how to test based on risk and impact

You will bring a “break-the-system” mindset, identifying issues early and preventing defects from reaching production.

💫 Test Planning, Execution & Defect Management

Create and maintain Test Plans, Test Strategies, and Test Cases

Execute test cases across multiple environments

Analyze test results and escalate risks proactively

Log detailed, high-quality defect reports with clear reproduction steps

Perform root-cause analysis and troubleshooting in collaboration with development teams

Tools used include JIRA, XRay, and enterprise defect tracking systems.

💫 Agile & Waterfall Delivery Collaboration

Work closely with the QA Manager and cross-functional teams

Participate in sprint ceremonies, release readiness assessments, and go-live approvals

Provide QA status updates and quality risk assessments

Support post-release validation and live production applications

Strong collaboration skills are critical in ensuring quality is embedded throughout delivery.

💫 Process Improvement & Continuous Quality Enhancement

Identify QA process gaps and recommend improvements

Support quality governance initiatives

Contribute to higher testing maturity and consistency across projects

Prioritize workload effectively to meet tight timelines without compromising quality

🎓 Education

Three-year diploma or degree (or equivalent) from a recognized post-secondary institution

🧪 Quality Assurance Expertise

5+ years of experience in Quality Assurance

Strong experience testing:

Learning Management Systems (LMS)

Student Record Systems

Websites & Web Tools

Online Games

Mobile Applications

Deep understanding of:

SDLC & STLC

Systems integration & deployment verification

Test planning and execution strategies

🧩 Soft Skills & Professional Attributes

Excellent written and verbal communication skills

Strong attention to detail and end-user impact

Ability to work independently and in team environments

Highly organized with strong prioritization skills

Customer-centric mindset

Self-motivated, quick learner, and proactive

🌈 Culture, Inclusion & Values at TVO

TVO is deeply committed to diversity, inclusion, and belonging. The organization embraces:

Change & bold thinking

Diverse voices and perspectives

Collaboration and trust

Continuous learning and innovation

TVO’s QA team includes professionals from varied backgrounds such as education, law, anatomy, and technology — creating a uniquely inclusive and thoughtful quality culture.

🏢 About TVO Media Education Group

TVO is an agency of the Ontario Ministry of Education and one of Canada’s most respected digital learning organizations. Through brands such as: TVO Kids , TVO Today, TVO Learn, TVO ILC

TVO delivers award-winning educational content, public affairs programming, digital learning tools, and Ontario’s largest online secondary school.

TVO is a registered charity funded by the Province of Ontario and supported by thousands of sponsors and donors.

🎁 Benefits & What TVO Offers

Unionized position with job stability

Eligibility for Public Service Pension Plan (Day One)

Employee & Family Assistance Program (EFAP)

Strong learning culture with workshops & peer learning

Opportunity to work on large-scale, public-impact digital platforms

Inclusive, respectful, and purpose-driven workplace

📩 How to Apply: Quality Assurance Analyst (12-month Contract) | TVO Career Opportunities

📧 Apply before: January 7, 2026 – 4:00 PM :

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